Privacy Policy
Effective Date: 01/10/2025
At Forge Attachment Company, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.forgeattachments.com or make purchases of heavy equipment attachments and accessories from us. This policy also explains our compliance with the California Privacy Rights Act (CPAA) and other applicable privacy regulations.
Please take the time to read this Privacy Policy to understand our views and practices regarding your personal data and how we treat it.
1. Information We Collect
We collect both personal and non-personal information from you when you interact with our website, make purchases, or use our services. This includes:
- Personal Identification Information: This includes your name, email address, phone number, billing address, shipping address, payment details (credit card), and other information necessary to complete your order or respond to your inquiries.
- Transaction Information: We collect information about the products you purchase, payment methods, and transaction history.
- Usage Data: Information about how you access and use our website, including browsing activity, IP address, and cookies, which help us improve the user experience and site performance.
- Communication Data: If you contact us, we may retain records of your correspondence, including email exchanges and chat messages.
2. How We Use Your Information
We use your personal information for the following purposes:
- To process your orders: This includes payment processing, shipping, and delivery of the products you have purchased.
- Customer support: To respond to your inquiries, resolve issues, and improve our services.
- Marketing: We may use your contact details to send you marketing communications (e.g., promotions, product updates) if you have consented to receive them.
- Improving our website: We use information collected through cookies and usage data to analyze trends, enhance website functionality, and tailor our services to better meet your needs.
- Compliance and legal obligations: To comply with applicable laws and regulations, including the California Privacy Rights Act (CPAA) and other data protection laws.
3. CPAA Compliance and Your Privacy Rights
Under the California Privacy Rights Act (CPAA), you have certain rights regarding your personal information. These rights include:
- Right to Access: You can request access to the personal information we have collected about you, including the categories of data, purposes for collection, and the parties with whom we may have shared it.
- Right to Deletion: You can request that we delete your personal information, subject to certain exceptions (e.g., if we need to retain it for legal or business purposes).
- Right to Opt-Out of Sale: We do not sell your personal information to third parties for monetary consideration. However, if you wish to opt-out of any form of data sharing or marketing activities, you can do so by contacting us at the information provided below.
- Right to Correct: You can request that we correct any inaccurate or incomplete personal information we hold about you.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your rights under the CPAA.
To exercise your CPAA rights, you can contact us at cs@forgeattachments.com, or submit a request through the “Contact Us” section of our website.
4. How We Protect Your Information
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption technologies, firewalls, and secure servers.
5. Sharing Your Information
We may share your personal information with third parties in the following circumstances:
- Service Providers: We may share your information with trusted third-party vendors, including payment processors, shipping companies, and marketing service providers, to fulfill your orders and improve our services. These third parties are obligated to keep your information confidential and use it only for the purpose of providing services to us.
- Legal Requirements: We may disclose your information if required by law or in response to a legal request, such as a subpoena or court order.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of any changes to the ownership or use of your information.
- SMS Opt In: We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve user experience, analyze site traffic, and personalize content. Cookies are small files stored on your device that help us recognize your browser and track certain information.
You can control cookie preferences through your browser settings. However, please note that disabling cookies may affect your ability to use certain features of our website.
7. Third-Party Links
Our website may contain links to external websites operated by third parties. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting obligations. After this period, we will securely delete or anonymize your data.
9. Children’s Privacy
Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or wish to exercise your rights under the CPAA, please contact us at: